Here’s a short list of what we do!
- Maintain a a list of quality applicants looking for new homes
- Prepare marketing materials for properties and confirm them with the landlord
- high quality photographs
- floorplans
- energy performance certificates
- well written and attractive descriptions
- Market the properties on Rightmove and Zoopla
- Conduct viewings
- Interview and assess applicants
- Process applications with credit checks, employment and previous landlord history
- Deal with applicants fairly and honestly
- Draw up tenancy agreements and deposit documentation
- Prepare detailed statements of condition and inventories with hundreds of high quality photographs
- Check tenants into their new home
- Protect and register deposits
- Diligently manage the collection of rents and deal promptly with any difficulties
- Operate a systematic inspection process of sitting tenancies to ensure that the property remains in good condition. The inspection schedule is designed to minimise intrusion to the tenant so that obviously house-proud and careful tenants see very little of us
- Extend the fixed terms of ongoing tenancies for periods of anything from 6 to 18 months thus helping landlords and tenants feel secure in their relationship
- Negotiate rent increases on sitting tenancies
- Check tenants out and deal with the costs of any end of tenancy dilapidations
In the background we
- Make recommendations to landlords on property improvements
- Prepare rental valuations
- Prepare “rent appraisal and condition” reports
- Ensure gas safety certificates are renewed annually
- Collect rents on the agreed schedule and pursue any lateness diligently
- Prepare monthly statements of account and pay landlords in the first week of the new month
- Take service calls and assign jobs to our pool of tradesmen
- Run a 24 hour emergency callout service for gas, electric, water and building problems
Even more background stuff
- Continually seek out new properties that match our applicants’ requirements
- Keep strong awareness of local housing market conditions – up and coming areas, qualities of areas and streets and house types
- Keep up to date with the increasing amount of legislation affecting landlords
